Online Booking Terms

Online Booking Terms

E-trade terms for Hundige Strand Familiecamping

Sales- and delivery terms

Below you find usefull information concerning online booking. How we handle your information and how you become your receipt for the order. When we write Hundige Strand Familiecamping it is a synonym for  Hundige Strand Familiecamping.

Payment

All prices in the online booking system of Hundige Strand Familiecamping are stated in DKK incl. V.A.T. and all taxes unless anything else has been agreed.

Payment by approved payment cards/credit cards, Dankort, Visa, Visa Electron, Mastercard, Mastercard Debit And Maestro.

Information of bargain on the internet

It is safe to buy on the internet in our online booking system. As consumer you are secured against any misuse of your credit card and there is no excess for you. Further information concerning payment on the internet: www.betaling.dk, www.fdih.dk.

Changing the booking

Please contact the campsite. 

Dispatch and delivery

After booking and payment of a cabin, a tent, a site for your own tent or caravan you will receive a booking confirmation from Hundige Strand Familiecamping, stating your bargain. You can print the contract from our homepage and we will also send you an e-mail with the contract.

Delivery of your order takes place at arrival at Hundige Strand Familiecamping (and is finished at departure). Both dates are stated in the contract. It is not possible to hand over your order to other persons or to change it into cash.

Cancellation and repayment

It is possible to cancel your booking on the below conditions:

At cancellation more than 30 days before arrival you will have the full price refunded less DKK 500 which is administration fee.
At cancellation between 30 and 14 days before arrival you will have 50% of the price refunded.

At cancellation less than 14 days before arrival you will receive no compensation.

If your holiday has started the booking is binding and cannot be transferred to other persons.

Registration of information

Hundige Strand Familiecamping registers your name, address, e-mail and other information in connection with your order. The information will not be transferred to others, but Hundige Strand Familiecamping keeps the information for 5 years.

 Hundige Strand Familiecamping uses server site cookies and a safe connection to secure the information given by you.

At payment by credit card the registration is made on a safe server where the information is encrypted before sending by the internet.

 Hundige Strand Familiecamping makes reservations as to prices stated in the online booking system. It is always the prices stated on the home page, which are valid.

Complaints

If you don’t receive the contract and if you have not received an error message, we ask you please to contact us by phone or in writing. Complaints in connection with the booking or your stay must be made in due time after your reception of the contract. You can make your complaint in writing or verbally. The right to complain is valid for 1 year according to the §83, part 1 in the purchasing law, unless anything else has been agreed.

As Hundige Strand Familiecamping receives your complaint, we deal with it as soon as possible. Hundige Strand Familiecamping makes a decision as to refund, replacement or price reduction.